Privacy Policy for Inspyra
Effective Date: May 4, 2025
1. Introduction
Welcome to Inspyra ("we," "our," or "us"), a product of Sinex Innovations. At Sinex Innovations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and share your data when you use our AI-powered content generation platform and related services.
By accessing or using Inspyra, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, password, and optional profile information.
- Payment Information: When you subscribe to our paid services, we collect payment information, which is processed by our secure payment processors.
- User Content: We collect the content you input into our platform, including text prompts, code, audio files, and other materials you upload for processing.
- Communications: Information you provide when you contact our support team or respond to surveys.
2.2 Information We Collect Automatically
- Usage Data: We collect information about how you interact with our services, including features used, content generated, time spent, and actions taken.
- Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Log Data: Our servers automatically record information when you use our services, including access times, pages viewed, and system activity.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activity and preferences.
2.3 AI Training and Improvement Data
- Generated Content: The outputs created by our AI systems in response to your inputs.
- Learning Patterns: Performance metrics and patterns that help improve our AI models.
- API Interactions: Data related to how our systems interact with third-party APIs and services.
3. How We Use Your Information
We use your information for the following purposes:
3.1 Providing and Improving Our Services
- Delivering the AI-powered features and functionality you request
- Processing and completing your transactions
- Analyzing usage patterns to improve our platform
- Developing new features, products, and services
- Training and refining our AI models to improve accuracy and relevance
- Troubleshooting issues and optimizing performance
3.2 Personalization and Communication
- Personalizing your experience and the content delivered to you
- Sending service-related notifications and updates
- Communicating with you about your account, services, and support requests
- Providing recommendations and tailored content based on your usage
3.3 Security and Legal Compliance
- Verifying your identity and preventing fraud
- Protecting the security and integrity of our services
- Enforcing our Terms of Service and other policies
- Complying with legal obligations and responding to lawful requests
4. How We Share Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who help us deliver our services, including:
- Cloud storage providers
- Payment processors
- Customer support tools
- Analytics services
- Email and communication platforms
- AI service providers and API partners
All service providers are contractually obligated to use your information only for providing services to us and in accordance with this Privacy Policy.
4.2 AI and API Partners
To provide our comprehensive AI services, we may share necessary data with:
- AI model providers who help power our generation capabilities
- Third-party API services that enhance our platform's functionality
- Language processing and analysis tools
We carefully select these partners and ensure they maintain appropriate data protection standards.
4.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, the integrity of our platform, or the safety of users.
4.4 Business Transfers
In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Retention and Security
5.1 Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data as described in the "Your Rights" section.
5.2 Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, and alteration. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our services.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to access the personal information we hold about you
- Correction: The right to correct inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to restrict the processing of your personal information
- Portability: The right to receive your personal information in a structured, commonly used format
- Objection: The right to object to our processing of your personal information
- Withdrawal of Consent: The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@inspyra.app.
7. Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other countries where our service providers maintain facilities. We ensure appropriate safeguards are in place for such transfers.
9. AI-Generated Content and Training
9.1 Content Generation
When you use our AI tools to generate content, we process your inputs to create outputs according to your instructions. The content you generate using our services belongs to you, subject to our Terms of Service.
9.2 Model Training
To improve our AI capabilities, we may use anonymized and aggregated data derived from user interactions to train and refine our models. This helps us provide more accurate and relevant services to all users. If you prefer not to have your data used for model training, please contact us at support@inspyra.app.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@inspyra.app
Acknowledgment: By using Inspyra, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.